Shipping policy

Last updated: 11 November 2026

Where we deliver

We deliver within the United Arab Emirates. Prices are in AED. Orders with a delivery address outside the UAE cannot be accepted at this time.

Delivery fee

A flat AED 10 delivery fee, free on orders of AED 100 or more. The exact fee is shown at checkout before you pay.

Paying for your order

Every order is paid for online at checkout, by card on our secure payment page, run by Ziina. We never see your card details. No cash on delivery. We will contact you on the phone number on your order to arrange a delivery time.

Processing & timelines

Orders are usually delivered within 1–2 days. Delivery times depend on your location and courier availability and are estimates, not guarantees. You get tracking by email.

Packaging & handling

Your gummies arrive in sealed, tamper-evident jars, carefully packed to protect them in transit. On receipt, store each jar in a cool, dry place away from direct sunlight, keep it out of reach of children, and reseal it after every use to keep your gummies fresh.

Checking your order & failed delivery

Please check your order when it arrives. If anything is damaged or incorrect, message us on WhatsApp within 48 hours with a photo and we’ll replace it (see Returns & Refunds). If an order cannot be delivered after reasonable attempts, it may be returned to us and cancelled.