Privacy Policy
Last updated: 9 July 2026
This policy explains what personal information Jolie Wellness collects, why, and how we handle it.
What we collect
To fulfil a Cash-on-Delivery order we collect your first and last name, email address, phone number, and delivery address, together with your order details and the confirmations you make at checkout. We do not collect card or bank details because no online payment is taken.
Why we use it
We use this information to process and deliver your order, to contact you about delivery, to provide support, to keep records required for our business and tax obligations, and to prevent fraud or abuse (for example, limiting a first-order discount to one per phone number).
Sharing
We share delivery details with the courier handling your order. We do not sell your personal information. We may disclose information where required by law or to protect our rights.
Cookies & local storage
We use your browser’s local storage for essential functions only — remembering your selected region and your cart. We do not use third-party advertising or cross-site tracking.
Retention & security
We keep order records for as long as needed for the purposes above and to meet legal obligations, then delete or anonymise them. Access to operational data is restricted to authorised staff, protected by role-based access and audit logging.
Your choices
You may request access to, correction of, or deletion of your personal information, subject to records we must retain by law. Contact us using the details on our contact page.
Age
This site and our products are intended for adults aged 18 or older. We do not knowingly collect information from anyone under 18.